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Flow Overview

This is a high level flow overview, describing most important flow sections, questions and decision points

Services used in flow​

Node nameServiceDescription
Authentication NodeNorwegian bankIDUsed to authenticate user trough bank id
Fraud Score NodeFraud Score apiChecks customer fraud score
Get User Information NodeCIL serviceUsed for getting customer number based on SSN retrieved from authentication. We are fetching phone number and email for contact information. We are fetching customer number used for policy search in later steps
Get Policies NodeNorskade policy serviceUser for getting animal policy information based on customer number or policy number.
Get Policies NodeGenBiz serviceUsed for fetching customer numbers for specific policies when manual policy search is done.
File Upload Node For Attachment Viewer nodeAttachment viewer serviceUsed temporary storing user uploaded attachments before sending them to Documentum in processing

High level conversation flow​