Get Policies Node

The Get Policies node retrieves motor policy information for Norway based on the provided policy number, vehicle registration number, and incident date. This non-visual node queries the service in the background and returns comprehensive policy details including policy holder information, coverage dates, business area, and product information for use by subsequent nodes in the flow.

info

To display policy information to the user, use the Show Policies node after retrieving the data with the Get Policies node.

Use Case

Use the Get Policies node when you want to:

• Retrieve comprehensive motor policy information for a Norway customer based on policy number, vehicle registration number, or incident date.
• Fetch policy holder details, coverage dates, business area, and product information for use in downstream processing.
• Query policy data in the background to support claims handling, policy inquiries, or incident reporting workflows.

Don't use it when:

• The policy is not from Norway; this node is specific to Norway motor policies.
• You lack the required inputs (policy number or vehicle registration number and incident date).

UI Examples

TellUs

Only output, no UI

WebChat

Only output, no UI

Behavior

• Non-blocking: the node executes in the background without user interaction.
• Requires input: expects policy number or vehicle registration number, and incident date from node properties.
• Produces output: returns policy information (policy number, policy holder details, coverage dates, business area, product name, etc.) stored in the value bag.
• Renders: no UI elements.
• Validation: throws an error if incident date is invalid or both policy number and vehicle registration number are missing.
• Output handling: returns Ok status with policy data if successful, Not status if policy not found (404), or Exception status if an error occurs.

Node Metadata

Property	Description
Node class	GetPoliciesNode
MessageType	103
CanBeEdited	False
CanBeProcessedOnce	False
RequireUserResponse	No

Input Properties

Property	Description
incidentDate	The date of the incident used for retrieving the policy at that time.
vehicleRegistrationNumber	The vehicle registration number to use for retrieving policy information.
policyNumber	The policy number to use for retrieving policy information.
defaultValidationMessage	The default error message shown when the input is invalid or missing. This is used if no custom validation message is provided. Default Values: En:Please type in value No:Skriv noe Dk:Indtast værdi Fi:Kirjoita kenttään Se:Ange värde
sectionId	Groups this node visually under a specific section in TellUs. When multiple nodes share the same sectionId, they are displayed together under a shared header.
defaultValue	The initial value that is prefilled into the input field when the node is rendered. Useful for suggesting defaults or pre-populating known data.
isRequired	Determines whether the user must provide a value before continuing. If set to true, the form will not proceed without input. Default Values: En:true Allowed Values: true false
isRequiredValidationMessage	The error message shown when a required field is left empty. This overrides the default validation message when isRequired is true. Default Values: En:Value is required No:Verdi er påkrevd Dk:Værdi er påkrævet Fi:Arvo vaaditaan Se:Värde krävs

Output Properties

Property	Description
policy	The complete policy object containing all policy information retrieved from the service.
policySystem	The system or backend that manages the policy.
fullPolicyNumber	The complete policy number for the retrieved policy.
policyType	The type of the policy.
groupPolicyNumber	The group policy number if the policy is part of a group.
validFrom	The date from which the policy is valid.
validTo	The date until which the policy is valid.
businessArea	The business area associated with the policy.
lineOfBusiness	The line of business associated with the policy.
productName	The name of the insurance product associated with the policy.
country	The country where the policy is registered.
holderName	The name of the policy holder.
holderEmail	The email address of the policy holder.
holderPhone	The phone number of the policy holder.

Editor Example

Try it in the Atlas Editor

This link opens a prebuilt flow using this node in context. You can inspect how it's configured, how it's connected, and how it behaves in a real editor environment.