Send Data Node
The Send Data node is a non-visual travel node that processes the claim information collected during the flow and sends it to multiple systems for storage and processing.
Use Case
Use the Send Data node when you want to:
- Submit a completed travel claim to the backend systems for processing and storage.
- Finalize a claim flow by storing the claim, registering it, and notifying relevant parties.
Don't use it when:
- The claim information is not fully collected; ensure all required inputs are provided.
- You need to send data to systems other than the claim processing backend.
- You already have another
Send Datanode executing in the same flow.
UI Examples
- TellUs
- WebChat
Only output, no UI
Only output, no UI
Behavior
When Send Data node is executed, it starts the following actions:
- Processes and stores the claim in history
- Prepares attachments (if attachment processing is enabled, uploads files and updates summary; otherwise proceeds to next step)
- Verifies bank account details (skipped for expatriate claimants)
- Registers the claim in one of three systems based on business rules:
- Waypoint system (with optional attachment promotion or sends attachments to Documentum)
- AC system
- Fronten alarm system
- Creates activity in Fronten (when applicable)
- Sends customer notification via Stargate or default channel
Additional characteristics:
- Non-blocking: the node executes in the background without user interaction.
- Requires input: expects all collected claim information (policy, incident, claimant, witness details, attachments, etc.).
- Feature toggles: behavior varies based on "EnableTellusAttachmentProcessing" setting and claimant status (expatriate vs. domestic).
- Renders: no UI elements.
- No outputs: this is a final processing node; it does not produce variables for subsequent nodes.
Node Metadata
| Property | Description |
|---|---|
| Node class | SendDataNode |
| MessageType | 125 |
| CanBeEdited | False |
| CanBeProcessedOnce | True |
| RequireUserResponse | No |
Input Properties
| Property | Description |
|---|---|
| systemType | Type of backend system used for claim processing. |
| authorizedUserNode | Indicates the user authorized to manage the claim or submit the request.
|
| customerInformationNode | Container for customer or claimant personal and contact information.
|
| businessArea | Business area associated with the claim.
|
| submissionChannel | Channel through which the claim was submitted such as online or phone.
|
| claimCategory | Category of the claim.
|
| claimType | Type of claim.
|
| claimTypeCode | Code identifying the type of claim.
|
| claimNumber | Unique identifier or reference number for the claim.
|
| customerNumber | Unique customer or policy holder reference number.
|
| travelType | Type of travel such as business, leisure, or emergency evacuation.
|
| destinationCountry | Destination country code or identifier for the travel claim.
|
| destinationCountryText | Text name of the destination country for the trip.
|
| placeOfAccident | Location where the incident or accident occurred.
|
| routeStartDate | Start date or departure date of the travel route.
|
| routeEndDate | End date or return date of the travel route.
|
| incidentDate | Date when the incident or loss occurred.
|
| incidentTime | Time when the incident or loss occurred.
|
| bankAccountNumber | The claimant's bank account number for compensation transfer.
|
| policyNumber | Unique insurance policy number.
|
| reporterIsPolicyHolder | Indicator whether the claim reporter is the policy holder.
|
| reporterEmail | Email address of the person reporting the claim.
|
| reporterPhone | Phone number of the claim reporter.
|
| reporterName | First or given name of the person reporting the claim. |
| reporterSurname | Family name or surname of the claim reporter. |
| reporterSsn | Social security number of the claim reporter. |
| reporterStreetName | Street or road name of the reporter's address. |
| reporterHouseNumber | House or building number of the reporter's address. |
| reporterPostalCode | Postal code of the reporter's address. |
| reporterClaimantTypeText | Text description of the reporter's type or relationship to the claimant.
|
| reporterMemberOfCompany | Identifier if the reporter is a member or representative of a company.
|
| reporterMemberOfCompanyEmail | Email address if the reporter is a company member or representative.
|
| reporterRelationToMember | Relationship of the reporter to the policy member.
|
| typeOfTripText | Text description of the type of trip undertaken.
|
| recourseIndicatorText | Text description indicating whether recourse action is applicable.
|
| knownCardNumber | Previously registered or known credit card number for the claimant.
|
| cardFirstSixNumbers | First six digits of the credit card number.
|
| cardLastFourNumbers | Last four digits of the credit card number.
|
| cardHolder | Name of the credit card holder.
|
| cancellationCauseText | Text description of the reason for the cancellation.
|
| policyHolderInformationNode | Container for policy holder personal and contact information.
|
| policyHolderEmail | Email address of the policy holder.
|
| policyHolderPhone | Phone number of the policy holder.
|
| policyHolderName | First or given name of the policy holder. |
| policyHolderSurname | Family name or surname of the policy holder. |
| policyHolderSsn | Social security number of the policy holder. |
| policyHolderStreetName | Street or road name of the policy holder's address. |
| policyHolderHouseNumber | House or building number of the policy holder's address. |
| policyHolderPostalCode | Postal code of the policy holder's address. |
| damageCause | Reason or cause of the damage claim.
|
| cancellationDate | Date when the trip or reservation was cancelled.
|
| cancellationDocumentationDescription | Description of supporting documentation provided for the cancellation claim.
|
| cancellationInvolvedPersonDescriptionNodeName | Description of a person involved in or affected by the cancellation.
|
| cancellationExpensesCaruselNode | Carousel component containing multiple cancellation expense entries.
|
| cancellationExpensesDescription | Description of the types and details of expenses claimed for cancellation.
|
| cancellationExpensesAdditionalDescription | Additional details or notes about cancellation-related expenses.
|
| cancellationExpensesAmount | Total monetary amount of expenses incurred due to trip cancellation.
|
| cancellationExpensesTaxes | Tax amount or additional charges included in cancellation expenses.
|
| cancellationExpensesDate | Date when the cancellation expenses were incurred.
|
| cancellationCancelledOperator | Identifier of the operator who cancelled the claim.
|
| cancellationCancelledOperatorDate | Date when a cancellation operator cancelled the claim.
|
| cancellationCostTypeText | Text description of the cost type associated with a cancellation expense.
|
| recourseIndicator | Flag indicating whether the claim involves recourse to another party.
|
| recourseReasonCode | Code indicating the reason for pursuing recourse.
|
| recourseCreditCardIssuer | Name or identifier of the credit card issuer for recourse purposes.
|
| recourseCreditCardNumber | Credit card number involved in a recourse claim.
|
| recourseInsuranceCompany | Name of the third-party insurance company for recourse recovery.
|
| recoursePolicyId | Policy ID for recourse claim to another insurer.
|
| claimantListNodeName | List of claimants or affected parties involved in the claim.
|
| claimantTypeNodeName | Category or type of claimant such as policyholder, passenger, or beneficiary.
|
| claimantTypeTextNodeName | Text description of the claimant's type or category.
|
| wpClaimantTypeNodeName | Claimant type code for the Waypoint system.
|
| claimantNameNodeName | First or given name of the claimant.
|
| claimantSurnameNodeName | Family name or surname of the claimant.
|
| claimantSsnNodeName | Social security number or national identification number of the claimant.
|
| claimantStreetNameNodeName | Street or road name of the claimant's address.
|
| claimantHouseNumberNodeName | House or building number of the claimant's address.
|
| claimantPostalCodeNodeName | Postal code of the claimant's address.
|
| claimantPhoneNodeName | Phone number of the claimant.
|
| claimantEmailNodeName | Email address of the claimant.
|
| claimantCountryNodeName | Country where the claimant resides or where the incident occurred.
|
| claimantEntranceCodeNodeName | Building or property entrance code provided by the claimant.
|
| claimantPlaceNameNodeName | City, town, or place name of the claimant's address.
|
| claimantStreetNumberNodeName | Street number or building number of the claimant's address.
|
| wpClaimType | Claim type code for the Waypoint registration system.
|
| claimTypeText | Text description of the type of claim.
|
| wpTravelType | Travel type code for the Waypoint system.
|
| wpLuggageCauseType | Luggage-related cause code for the Waypoint system.
|
| cancellationCause | Code indicating the reason for the claim cancellation.
|
| description | General description or narrative about the claim or incident.
|
| PIRNumber | Police Incident Report number for the claim.
|
| PIRNumberAvailable | Indicator whether a Police Incident Report number is available.
|
| delayType | Category of delay such as flight, train, or bus delay.
|
| delayCause | Reason for the travel delay such as weather, mechanical issues, or strikes.
|
| delayReason | Detailed reason or explanation for the travel delay.
|
| delayTransportationDetails | Details about the delayed transportation such as flight number or route.
|
| delayTransportationETD | Estimated Time of Departure for the delayed transportation.
|
| delayTransporterConfirmation | Confirmation or verification from the transporter regarding the delay.
|
| delayedLuggageActualArrivalDate | Date when the delayed baggage actually arrived at the destination.
|
| delayedLuggageNodeName | Container for delayed baggage or luggage claim information.
|
| delayedLuggageTypeNodeName | Category or type of delayed luggage such as suitcase, carry-on, or specialty items.
|
| delayedLuggageTypeTextNodeName | Text description of the type of delayed luggage.
|
| delayedLuggagePurchaseDateNodeName | Original purchase date of the delayed luggage.
|
| delayedLuggageCostsAmountNodeName | Amount claimed for expenses due to luggage delay such as emergency purchases.
|
| delayedLuggageHasCostsReceiptNodeName | Indicator whether receipts are provided for expenses incurred during luggage delay.
|
| delayedLuggageHasCostsReceiptTextNodeName | Text description of whether receipts are available for delayed luggage expenses.
|
| delayedLuggageAdditionalDescription | Additional details or comments about the delayed baggage situation.
|
| delayedLuggageResponsibleAirline | Name or code of the airline responsible for the baggage delay.
|
| medicalExpensesNodeName | Container for medical expense claim details.
|
| medicalExpensesExpenseTypeNodeName | Category or type of medical expense claimed.
|
| medicalExpensesExpenceTypeDescriptionNodeName | Description of the type of medical expenses such as doctor visit or medication.
|
| medicalExpensesAdditionalDescriptionNodeName | Additional details about medical expenses claimed.
|
| medicalExpensesCostsAmountNodeName | Total amount of medical expenses claimed.
|
| medicalExpensesDateNodeName | Date when the medical expenses were incurred.
|
| medicalExpensesHasCostsReceiptNodeName | Indicator whether receipts are provided for medical expenses.
|
| medicalTravelExpensesNodeName | Container for medical travel expense claim information.
|
| medicalTravelExpensesExpenseType | Type of medical expense related to travel such as evacuation or treatment abroad.
|
| medicalTravelExpensesCostsAmount | Amount claimed for travel-related medical expenses.
|
| medicalTravelExpensesDate | Date when the travel-related medical expenses were incurred.
|
| medicalTravelExpensesHasCostsReceipt | Indicator whether receipts are provided for medical travel expenses.
|
| medicalCertificate | Medical certificate or documentation provided to support medical claim.
|
| demandExpensesTypeDescription | Description of the type of expenses demanded in the claim.
|
| demandMedicContactDateTime | Date and time when medical assistance was contacted or requested.
|
| compensationOfLossHolidays | Compensation amount or details for lost vacation or holiday days.
|
| damagedLuggageNodeName | Container for damaged baggage or luggage claim information.
|
| damagedLuggageCostItemCodeNodeName | Item code for the damaged luggage or contents within it.
|
| damagedLuggageDescriptionNodeName | Description of the damage to the luggage including type and extent.
|
| damagedLuggageAdditionalDescriptionNodeName | Additional details about the damaged baggage or luggage.
|
| damagedLuggagePurchaseDateNodeName | Original purchase date of the damaged luggage.
|
| damagedLuggageCostsAmountNodeName | Total replacement or repair cost for the damaged luggage.
|
| damagedLuggageHasCostsReceiptNodeName | Indicator whether a receipt or proof of repair cost is provided.
|
| otherInformedDescription | Description of other parties who have been informed about the claim.
|
| policeInformedIndicator | Indicator whether the police have been notified about the incident.
|
| otherInformedIndicator | Indicator whether other relevant parties have been notified about the incident.
|
| theftType | Category of theft such as baggage theft or personal item theft.
|
| trackOfTheft | Investigation or tracking details related to the theft.
|
| theftObjectLastObservedDate | Last date when the stolen item was observed or confirmed present.
|
| theftLockedIndicator | Indicator whether the location of the theft was locked or secured.
|
| theftItemNodeName | Container for theft claim details about a stolen item.
|
| theftItemCostItemCodeNodeName | Item code for the stolen item.
|
| theftItemDescriptionNodeName | Description of the item that was stolen including brand and model.
|
| theftItemAdditionalDescriptionNodeName | Additional details about the item that was stolen.
|
| theftItemStoragePlaceNodeName | Location where the stolen item was stored such as hotel room or luggage.
|
| theftItemPurchaseDateNodeName | Original purchase date of the stolen item.
|
| theftItemCostsAmountNodeName | Replacement or claimed value of the stolen item.
|
| theftItemCurrentPriceNodeName | Current market value or price of the stolen item.
|
| theftItemHasCostsReceiptNodeName | Indicator whether receipt or proof of value is provided for the stolen item.
|
| lossObjectType | Type of item or object that was lost or damaged.
|
| summaryDefinition | Definition or template for the claim summary.
|
| isTheClaimDueToCoronaVirus | Indicator whether the claim is related to COVID-19 pandemic effects.
|
| evacuationCause | Reason for evacuation such as natural disaster or medical emergency.
|
| frontenBusinessArea | Business area code for the Fronten system. |
| frontenQueueCode | Queue code for routing the claim in the Fronten system. |
| frontenCategoryCode | Category code for the claim in the Fronten system. |
| frontenDocumentTypeCode | Document type code for the claim in the Fronten system. |
| stargateTemplate | Template identifier for the customer notification in Stargate. |
| stargateClaimType | Claim type code for the Stargate notification system. |
| stargatePartnerType | Partner or organization type for Stargate notifications. |
| parentType | Type or category of the parent entity or claim group. |
| bankAccountOwner | Name of the person or entity that owns the bank account. |
| bankAccountOwnerSummaryMessage | Summary message confirming the bank account owner's identity.
|
| notBankAccountOwnerSummaryMessage | Summary message when the claimant is not the bank account owner.
|
| bankAccountNotVerifiedSummaryMessage | Summary message displayed when bank account verification fails.
|
| defaultValidationMessage | The default error message shown when the input is invalid or missing. This is used if no custom validation message is provided.
|
| sectionId | Groups this node visually under a specific section in TellUs. When multiple nodes share the same |
| defaultValue | The initial value that is prefilled into the input field when the node is rendered. Useful for suggesting defaults or pre-populating known data. |
| isRequired | Determines whether the user must provide a value before continuing. If set to
|
| isRequiredValidationMessage | The error message shown when a required field is left empty. This overrides the default validation message when
|
Output Properties
No output properties.
Editor Example
This link opens a prebuilt flow using this node in context. You can inspect how it's configured, how it's connected, and how it behaves in a real editor environment.
